How do I approve an event request?
- Once a requester submits their form, an email will be sent to you that looks something like this:
Figure 1- The details of the request can be seen in the attached pdf.
- Any attachments added by the requester can be seen by clicking the “Additional Documentation” link
- Once you have received the request and validated it’s timing and details, you should start the approval process
- Clicking the “Review Request Here” link will take you to a form that looks like this:
Figure 2- Fill out your name and email
- Click whether you approve or deny the request
- Enter any comments
- Click submit at the bottom of the form.
- When you click submit a notification will be sent to the requester with the results you have entered.
How do I know if this is a new request or an update to an existing request.
- Each request will have a unique ERF number (see figure 1 above)
- Tickets can come to you from a new request or an updated request
- You can tell if it is a new or updated ticket by looking in the subject line of the request (see figure 1 above)
- For new requests, the word (New) will follow the request number.
- For updates, the word (update) will follow the request number.
How can I find the most recent update of the request?
- If you go into your email and click the down arrow next to the magnifying glass
Figure 3
- In the subject field paste the letters ERF followed by the request number (ex. ERF 15113797 )
- This will bring back all requests related to that submission.
- The one on the top will be the most recent. This is the one you should approve.
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